Privacy Policy
At AIDAN REN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, place an order, contact us, or join our email list.
1. Information we collect
When you place an order, contact us, join our email list, or use our website, we may collect information such as your name, email address, shipping and billing address, order details, phone number if provided, and messages you send to us.
Payment information is processed by third-party payment providers. AIDAN REN does not store full card details on its own systems.
2. How we use your information
We use your information to process orders, arrange delivery, provide customer support, respond to claims, send order updates, prevent misuse, improve the website, and send marketing emails only when you have opted in.
3. Order, production and shipping partners
To complete your order, we may share necessary information with selected service providers such as payment processors, production partners, shipping carriers, email providers, hosting providers, analytics tools, and customer support tools.
We only share information needed for the relevant service. We do not sell your personal information as a business model.
4. Cookies and analytics
Our website may use cookies and similar technologies to keep the site working, understand website performance, improve customer experience, remember preferences, and support basic analytics.
You can manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
5. Data security
We use reasonable technical and organizational measures to protect personal information. No online system is completely risk-free, but we work to keep collected data limited, relevant, and protected.
6. Data retention
We keep personal information only for as long as needed for orders, support, legal, accounting, fraud prevention, and operational purposes. When information is no longer needed, we delete or anonymize it where practical.
7. Your choices and rights
Depending on your location, you may have the right to access, correct, delete, restrict, or request a copy of your personal information. You may also unsubscribe from marketing emails at any time.
To make a privacy request, contact us at [email protected]. We may need to verify your identity before processing certain requests.
8. Children’s privacy
AIDAN REN is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
9. Policy updates
We may update this Privacy Policy to reflect operational, technical, or legal changes. The latest version will be posted on this page with the updated date.
10. Questions
If you have any questions about this Privacy Policy or how your information is handled, contact us at [email protected].