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Privacy Policy

How AIDAN REN collects, uses, protects, and manages personal information when you visit our website, create an account, contact us, or place an order.

Last updated: June 3, 2026

Intro

Privacy at AIDAN REN

At AIDAN REN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you may have regarding your information.

01

Information We Collect

We may collect personal information that you provide directly to us, information generated when you use our website, and information from third-party services used to operate our store.

A. Information you provide

  • name
  • email address
  • phone number if provided
  • billing and shipping address
  • account login details
  • order details
  • customer support messages
  • return or shipping support information
  • photos, media, or attachments submitted through contact or support forms if enabled

B. Transaction and order information

  • products purchased
  • order number
  • payment status
  • shipping method
  • delivery and tracking information
  • refund or return history

C. Technical and usage information

  • IP address
  • browser type
  • device information
  • pages viewed
  • referring URLs
  • approximate location derived from technical data
  • cookie identifiers
  • website interaction and analytics data

D. Payment information

Payments are processed securely by third-party payment providers. AIDAN REN does not store full payment card numbers on its servers.

02

How We Use Your Information

We may use personal information to:

  • process and fulfill orders
  • create and manage customer accounts
  • send order confirmations, shipping updates, verification emails, and support messages
  • provide customer service
  • review returns, refunds, damaged item claims, and support requests
  • improve website performance, product presentation, and customer experience
  • detect fraud, abuse, security risks, or unauthorized activity
  • comply with legal, tax, accounting, and operational obligations
  • send marketing emails only where permitted or where you have opted in
  • measure advertising performance and show more relevant marketing where allowed
03

Cookies & Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand site usage, improve performance, support advertising, and measure marketing effectiveness.

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

04

Marketing Communications

If you subscribe to marketing emails or opt in to receive updates, we may send you promotional messages, product announcements, or brand updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at contact@aidanren.com.

Transactional emails such as order confirmations, shipping updates, account verification, password reset, and support messages may still be sent when necessary.

05

How We Share Information

We do not sell personal information in the traditional sense of exchanging it for money.

However, depending on applicable privacy laws, sharing certain information with advertising or analytics partners for targeted advertising may be considered a “sale,” “sharing,” or “targeted advertising.”

We may share information with trusted service providers that help us operate AIDAN REN, including:

  • payment processors
  • shipping and logistics providers
  • email and transactional message providers
  • hosting and infrastructure providers
  • analytics providers
  • fraud prevention and security services
  • customer support tools
  • advertising and marketing partners where allowed
06

Legal, Security & Compliance

We may disclose information where necessary to comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud, enforce our Terms of Service, resolve disputes, or protect the safety and security of our customers, website, business, or others.

07

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, tax, fraud prevention, legal compliance, dispute resolution, and business recordkeeping.

Retention periods may vary depending on the type of information, legal requirements, and operational needs.

08

Data Security

We use reasonable technical, organizational, and administrative measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Sensitive payment details are handled by secure third-party payment providers and are not stored in full by AIDAN REN on our servers.

09

International Customers

AIDAN REN may serve customers in multiple countries. Your information may be processed in countries other than your own, depending on our service providers, hosting infrastructure, payment processors, shipping partners, and operational systems.

Where required, we take steps designed to protect personal information in accordance with applicable law.

10

Your Privacy Rights

Depending on where you live, you may have privacy rights regarding your personal information. These rights may include the ability to:

  • request access to personal information we hold about you
  • request correction of inaccurate information
  • request deletion of certain personal information
  • object to or restrict certain processing
  • request a copy of certain information
  • opt out of certain targeted advertising, sale, or sharing activities where applicable
  • withdraw consent where processing is based on consent

To make a privacy request, contact us at contact@aidanren.com.

Submit a Privacy Request
11

Your Privacy Choices

For certain U.S. state privacy rights and targeted advertising choices, please visit our Your Privacy Choices page.

12

Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can review and take appropriate action.

13

Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of third parties. Please review their privacy policies before providing information.

14

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

15

Contact

For privacy questions, data requests, or concerns about how your information is handled, contact us at:

contact@aidanren.com

Contact Privacy Support